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When we bought our house a couple months ago, we knew we'd be needing to fix the roof.  The outside rafter on a dormer had pulled away from the decking and was hanging by a hair.  A couple of shingles had slid off the roof into our neighbor's yard.
 
I had a couple of folks look at the roof, and Harry and Sons quoted a reasonable price for removing the old shingles, repairing the dormer, and installing new gutters.  They also talked me in to installing a ridge vent--a relatively cheap way to save money on air conditioning.
 
I didn't hear back from them once I sent the contract and deposit in, so I called to see what the status was.  A string of thunderstorms we had in June was playing havoc with their scheduling, so Harry himself called me back and gave me a ballpark idea of when they'd start work.  Their salesman confirmed the color of shingles and the extras we wanted, and we got a call the Friday before to say that they'd start on Monday morning.
 
They arrived at 8:00 in the morning, ready to go, and it was nonstop from then on.  A team of five removed the old shingles (three layers, plus an odd layer of insulation sheeting!?!), replaced a bunch of decking that was weak, fixed the dormer, cut the ridge vent, and installed the shingles all in one day.  Well, they were replaced by a second shift of workers, but that's because it took until past 9:00 pm.  All the neighbors were impressed by their speed.
 
Now, in the process, some old shingles and tar paper flew into the neighbors' yards on both sides, and a couple of our flowers and bushes got damaged by the falling debris.  However, I think that's mostly because the heaps of old shingles were three feet tall all around the house.  The workers took care to do a meticulous job cleaning our yard and our neighbors'.
 
The next day, a team came to finish some last details, and another team installed the gutters.  It was all done in a blur.
 
As first-timers, we sometimes weren't sure what stage of the process things were in, but it's clear that Harry and Sons will do a good, honest, affordable, and FAST job fixing your roof.  They aren't much for hand-holding, but in retrospect, we never really needed that.

Andrew Hunt

December 18, 2006

Mr. Harry Kalashian
President
Harry and Sons Contracting Co., Inc.
3403 Windom Road,
Brentwood, Maryland 20722

Dear Mr. Kalashian,

I would like to express my complete satisfaction with the new roof and the siding you placed on my home. The experience has been a pleasant one with great attention to details. The concerns and issues I raised were addressed in a timely manner without any difficulty. Your crew was courteous, responsive and clearly concerned about the quality of the job they did and the care of the job site.

To remove a roof of that size and dispose of the old slate and bring in the new materials shows that all members of the work crew are well trained and well coordinated.

I would highly recommend your company to any and all that mention to me any major roofing or siding needs. It is so rare these days that consumers are treated with the patience and understanding that jobs of this size require. Again, thank you for a job well done.

I will clearly be able to enjoy my Christmas thanks to you and your crew.

Sincerely,

St. Elmo W. Crawford Jr. D.D.S.

Harry & Sons Contracting Co.,

With my payment I wanted to enclose a note expressing my thanks and satisfaction with the experience of roofing my house with your company. Glenn Highsmith was very good with the estimate process, explaining what would be done, the products to be used and getting back to me quickly with answers to question as I was debating different quotes from other companies. He scheduled the job to fit around my schedule so I could be at home to watch the project.

The crew under the supervision of Philla did a good job of installation and cleaning up. When issues did come up, as they do in any job, he was quick to see that my concerns were addressed. My thanks for their hard work on a brutally hot day, they continued in the heat until the roof was at a point that the inevitable storm that evening did not penetrate into the unfinished areas.

As a home inspector, I see a lot of sloppy, poorly installed roofs. I look forward to not having to worry about mine for years to come and will be happy to mention your name as I work in the region.

Sincerely Yours,

Michael Santini

Dear Mr. Glenn Highsmith

I would just like to thank you for the exceptional job you and your crew did on my new roof.

On July 23^rd, your crew came out and replaced my roof. While they were here they were very focused on getting the job completed. When they were finished they cleaned up everything in my yard as well as my next door neighbor’s when some shingles went into their yard.

You should be very proud of your crew! I thanked my neighbor for recommending your company to me. I would recommend you and your company to any on else who needs a new roof or repair. Thank you again for a job well done!

Sincerely,

Chauncey Morse